With more than ten years experience in instructional design, a Master's degree in English, Pfeiffer brings creative insight, superb writing skills, and deep technical competence to his work. Through his company, Intersect Incorporated, he designs, develops, and manages complex, technically demanding, corporate training, sales, and marketing projects.

Pfeiffer's public relations experience includes end-to-end high-technology product launch management. These projects require hands-on development of a myriad of print materials such as press releases, customer success stories, product data sheets, literature packages, direct mail programs, sales briefings, technical presentations and web-site development. He has designed interactive DVD, CD-ROM and web-based training programs, produced video-based image, marketing and communication programs and, for the retail market, wrote and produced a nationally distributed study skills curriculum. In 2004, he began working with the city of Nashua, NH to design, build and open a 4300 square foot television production facility. In 2005, he designed the video production curriculum for that facility and taught the course to the first students using it.  in 2011, he returned to full-time consulting, project management, writing and producting for a variety of long-standing and new clients.

His experience in broadcast television defines an approach that achieves business objectives through the concise, crystal-clear distribution of essential information. Pfeiffer worked on an Emmy award winning instructional series for New Hampshire Public Television, and a series on America's early space program. His field production experience includes contributions to NBC News, ABC News, Fox News, CNN, MSNBC, PBS, the Channel and prodiuction work for the Arts and Entertainment Cable Network.

Today, Pfeiffer continues his work with educators, network news organizations non-profit organizations and corporate clients with critical communications needs. He remains engaged with students by teaching writing, video production and new media at the University level.